Complaint about unpaid wages or pay below the minimum wage
Where and how to complain to the Andhra Pradesh Labour Department when your wages are not paid, are late or are below the minimum wage, and before which officer to claim what you are owed.
About this guidePending verification
Published on 12-11-2026. Not every fact has been checked against its official source yet: confirm at the office.
For whom: Anyone working in Andhra Pradesh: in shops, factories, construction, hotels, hospitals, security, or through a contractor or an outsourcing agency.
Answer the questions below first. Then the documents and steps open.
1Your situation
We show only what your answers need.
- Where do (or did) you work?
- What is the problem?
Your answers stay on this phone.
Each step below says who it is for. Confirm yours at the office, then change your answer here.
2Documents you need
Tick the ones you have. They are kept in this browser.
Details
Wage slips, bank statements showing wages paid in, the appointment letter, attendance register entries, an ID card
Sources: 6, 3, 1
Details
A paper saying what happened, how much is owed and for which period, signed by you. It is required for the Labour Department's online complaint.
Sources: 6
Details
From when to when, in what work and at which establishment you worked; how much below the minimum wage you were paid, unpaid weekly rest days, overtime, unpaid wages, wrongful deductions, bonus; the amount for each; the compensation asked. It ends with your signature or thumb impression.
If you don't have it: The form's layout is at the end of the 2026 Rules (Form II); ask at the ACL office.
Sources: 3
Nothing to get ready before these steps.
3Your steps
· Do them in order. Tick each one when it is done.
- Do this nowIf: Wages not paid, or paid late
Check when wages are due: daily wages at the end of the shift; weekly wages on the last working day before the weekly holiday; fortnightly wages before the end of the second day after the fortnight; monthly wages before the 7th of the next month.
This applies to everyone, whatever the pay.
Sources: 1, 2
- Do this nowIf: Dues not paid after I left or was dismissed
If you were dismissed or retrenched, resigned, or the establishment closed, your wages due must be paid within 2 working days.
Sources: 1, 2
- Do this nowIf: A shop, factory, construction work, a hotel, a hospital, a private office, a State government contract or anywhere elseIf: Paid less than the minimum wage
In Andhra Pradesh the minimum wage differs by kind of work: a daily basic rate plus a cost of living allowance (VDA).
The monthly wage is the daily rate × 26, the hourly rate the daily rate ÷ 8. The Commissioner of Labour revises the VDA before 1 April and 1 October each year. Rates fixed under the old Minimum Wages Act stay in force, as far as they do not go against the Code, until new ones are fixed under it. The latest list ("VDA Gazette as on 01.10.2026") is among the notices on the Labour Department website. Ask your ACL office what your work should be paid, and compare it with your pay.
Open the official pageNot confirmed
On 1 November 2026 the files "VDA Gazette as on 01.10.2026" and "Contract Labour wages as on 01.10.2026" did not open (a server error), so no rates are given here. We found no new minimum wage order under the Code in Andhra Pradesh's register of orders (searched from November 2025 to November 2026). Ask the ACL which rate applies to your work.
Sources: 3, 5, 6, 1
- Do this nowIf: The central government, railways, a mine, an oil field, a major port, an air transport service, telecom, a bank, an insurance company, a central public sector company, or a contractor working for one of themIf: Paid less than the minimum wage
For establishments under the central government, minimum wages are set by the central government, not the State.
Ask the Regional Labour Commissioner (Central), Visakhapatnam, or the Assistant Labour Commissioner (Central), Vijayawada, which rate applies to your work.
Not confirmed
We have not seen the current rates set by the central government (the Labour Ministry's website refused our requests).
Sources: 1, 9
- Do this now
Keep proof of your work and pay.
The employer must give you a wage slip (Form V) on or before paying you, and must put up a notice with the wage rates, the pay day and the name and address of the Inspector-cum-Facilitator. Write these down. (The slip and notice board rules do not apply to an employer with no more than five people for domestic work or agriculture, but such an employer must show the inspector proof of payment when asked.)
Sources: 1, 3
- Do this nowIf: A shop, factory, construction work, a hotel, a hospital, a private office, a State government contract or anywhere else
Go to the office of the Assistant Commissioner of Labour (ACL) or Assistant Labour Officer (ALO) for your area and give a written complaint.
The phone numbers of the district Deputy Commissioners of Labour (DCL) and district in-charge officers are under "Contact Us", "Who is who", on the Labour Department website.
Not confirmed
We found no citizen's charter of the Andhra Pradesh Labour Department saying how a complaint is taken at the office or how soon it must be answered. ALOs are Inspector-cum-Facilitators under the Code; ACLs are claim authorities. Phone the district DCL to ask which office covers you.
Sources: 4, 6
- Do this nowIf: A shop, factory, construction work, a hotel, a hospital, a private office, a State government contract or anywhere else
Or on the Labour Department website open the grievance services ("Services for Grievance") and choose "New Grievance Registration" (a login is needed).
Fill in your details, the establishment's, the grievance and the amount you claim. Uploading a signed copy of the complaint is required; add the attendance register, appointment letter, salary slip and bank statement if you have them. Later, "View Grievance Status" shows its status by Grievance ID, case number or mobile number.
Open the official pageNot confirmed
The website does not say how a worker logs in to this service (with a mobile OTP, or after registering), whether there is a fee, or how soon it is answered; these details were read from the website's script. If it does not work, go to the ACL office.
Sources: 6
- Do this nowIf: The central government, railways, a mine, an oil field, a major port, an air transport service, telecom, a bank, an insurance company, a central public sector company, or a contractor working for one of them
Workers of establishments under the central government can file a complaint or claim on the Labour Ministry's "SAMADHAN 2.0" portal.
Sign up with your mobile number and an OTP (the number cannot be changed later). It is free if you file it yourself or through the UMANG app; a Common Service Centre charges ₹30.
Open the official pageNot confirmed
The SAMADHAN 2.0 website did not open on 1 November 2026. These details are from the old SAMADHAN portal's FAQs and may have changed on the new portal.
Sources: 7, 8, 1
- Do this nowIf: The central government, railways, a mine, an oil field, a major port, an air transport service, telecom, a bank, an insurance company, a central public sector company, or a contractor working for one of them
Or contact a central government labour office: the Regional Labour Commissioner (Central), Akkayyapalem, Visakhapatnam 530016, phone 0891-2563334; or the Assistant Labour Commissioner (Central), C.G.O.
Complex, Auto Nagar, Vijayawada 520007, phone 0866-2555101.
Not confirmed
The list does not say which central office covers your district; phone and ask.
Sources: 9, 8
- Do this nowIf: A shop, factory, construction work, a hotel, a hospital, a private office, a State government contract or anywhere else
If the employer still does not pay, file a claim (Form II) under the Code on Wages: below ₹50,000 before the Assistant Commissioner of Labour (ACL), ₹50,000 to ₹2 lakh before the Deputy Commissioner of Labour (DCL), above ₹2 lakh before the Joint Commissioner of Labour (JCL).
You can file it on paper or online. You, a registered trade union you belong to, or the Inspector-cum-Facilitator can file it, and one application can cover many workers of the same establishment for the same wage period. The officer sends the employer a notice (Form VIII(A)) and tells you the date; be there: if you stay away without showing a good reason beforehand the claim can be dismissed, and if the employer stays away it can be decided without him. Besides the dues, compensation up to ten times the claim can be ordered, and the officer should try to decide within 3 months.
Not confirmed
We found no fee for a claim in the Code or the 2026 Rules; ask at the office. On the Labour Department website the online service is listed as "Services for Quasi Judicial Claims", then "Claim Registration"; we read those names from the website's program files and did not open the service. For shop and establishment workers the ACL is also the authority under section 50 of the A.P. Shops and Establishments Act, 1988; ask the ACL which applies to you.
Sources: 1, 3, 4, 2, 6
- Do this nowIf: The central government, railways, a mine, an oil field, a major port, an air transport service, telecom, a bank, an insurance company, a central public sector company, or a contractor working for one of them
If the employer still does not pay, you can file a claim for the dues before the authority appointed by the central government under the Code on Wages.
You, a registered trade union you belong to, or the Inspector-cum-Facilitator can file it, and one application can cover many workers. Besides the dues, compensation up to ten times the claim can be ordered, and the authority should try to decide within 3 months.
Not confirmed
We did not find which officer the central government has appointed as the authority, or the claim form. Ask at the central labour offices named above.
Sources: 1, 9
If something goes wrong
If it is lateIf your complaint gets no response, phone the district Deputy Commissioner of Labour (DCL) (numbers under "Who is who" on the website).
If your complaint gets no response, phone the district Deputy Commissioner of Labour (DCL) (numbers under "Who is who" on the website). You can also complain on PGRS: at the nearest Grama/Ward Sachivalayam (village or ward secretariat), at the Collectorate on Monday, on pgrs.ap.gov.in or in the PGRS app, with your Aadhaar. Follow it with the Grievance No sent by SMS; if you are not satisfied you can re-open it twice.
PGRS (Public Grievance Redressal System) · Open the official page
Sources: 6, 10
If it is lateIf nothing happens on your SAMADHAN complaint, phone the Regional Labour Commissioner (Central), Visakhapatnam (0891-2563334) or the Assistant Labour Commissioner (Central), Vijayawada (0866-2555101).
If nothing happens on your SAMADHAN complaint, phone the Regional Labour Commissioner (Central), Visakhapatnam (0891-2563334) or the Assistant Labour Commissioner (Central), Vijayawada (0866-2555101).
Office of the Regional / Assistant Labour Commissioner (Central), Visakhapatnam / Vijayawada
Sources: 9
If it is rejectedIf you disagree with the officer's order on your claim, you can appeal (Form III) within 90 days of the order to the appellate authority: the officer one rank above the one who passed it (the DCL for an ACL's order, the JCL for a DCL's).
If you disagree with the officer's order on your claim, you can appeal (Form III) within 90 days of the order to the appellate authority: the officer one rank above the one who passed it (the DCL for an ACL's order, the JCL for a DCL's). Send it online or by speed post. A late appeal may be accepted for good reason; it should be decided within 3 months. An employer who appeals must first deposit the claim amount.
Appellate authority (Code on Wages): DCL / JCL / Additional Commissioner of Labour / Commissioner of Labour
Sources: 1, 3, 4
If it is rejectedIf you disagree with the authority's order on your claim, you can appeal within 90 days of the order to the appellate authority (an officer at least one rank above the authority).
If you disagree with the authority's order on your claim, you can appeal within 90 days of the order to the appellate authority (an officer at least one rank above the authority). A late appeal may be accepted for good reason; it should be decided within 3 months.
Appellate authority (Code on Wages)
Sources: 1
AlsoIf the employer does not pay even after the order, the officer sends a recovery certificate to the Collector of the district where the establishment is, who recovers it like land revenue arrears and has it paid to you.
If the employer does not pay even after the order, the officer sends a recovery certificate to the Collector of the district where the establishment is, who recovers it like land revenue arrears and has it paid to you. Ask at the office of the officer who passed the order.
Office of the claim authority (ACL / DCL / JCL)
Sources: 1
AlsoIf the employer does not pay even after the authority's order, the authority sends a recovery certificate to the Collector of the district where the establishment is, who recovers it like land revenue arrears and has it paid to you.
If the employer does not pay even after the authority's order, the authority sends a recovery certificate to the Collector of the district where the establishment is, who recovers it like land revenue arrears and has it paid to you. Ask at the office of the authority that passed the order.
Office of the claims authority
Sources: 1
AlsoThe SAMADHAN portal does not take PF or ESI problems.
The SAMADHAN portal does not take PF or ESI problems. PF complaints go to the EPFO grievance portal (EPFiGMS); ESI complaints go to ESIC.
EPFO grievance portal (EPFiGMS) · Open the official page
Sources: 8
AlsoIf you need free legal help, go to the District Legal Services Authority (DLSA) in your district court complex or the Mandal Legal Services Committee.
If you need free legal help, go to the District Legal Services Authority (DLSA) in your district court complex or the Mandal Legal Services Committee. NALSA helpline number: 15100.
District Legal Services Authority (DLSA) · Open the official page
Sources: 11
Official websites for this work
- Labour Department (Andhra Pradesh) Worker registration and labour services
- PGRS (Andhra Pradesh) Complain to the state government
- Legal Services Authority (Andhra Pradesh) Free legal aid
Related guides
The 11 official pages and papers this guide is written from
- The Code on Wages, 2019 (No. 29 of 2019)Ministry of Law and Justice (Legislative Department), Government of India (Gazette of India, Extraordinary, Part II, Section 1, No. 48), Sections 2(d) (appropriate Government), 17 (time limit for payment of wages), 45 (claims: authority, compensation up to ten times, three months, recovery through the Collector, who may apply, three years), 49 (appeal: ninety days, one rank higher, three months), 50(2)-(3) (notice board, wage slips) and 69(2) (notifications and orders under the repealed Minimum Wages Act and Payment of Wages Act stay in force, as far as not contrary to the Code, until repealed under it). The text as enacted; India Code's and the Labour Ministry's copies refused our requests (403) (08-08-2019) · read on 01-11-2026
- Code on Wages, 2019: Safeguards Workers, Induces Growth, Empowers Women & Enhances Employment (factsheet, 23 November 2025)Press Information Bureau, Government of India, "Laws Subsumed" (Payment of Wages Act, 1936; Minimum Wages Act, 1948); "Timely Limit for payment of wages" (section 17); "Proof of Payment and Employment" (wage slips, section 50(3)); "Extension of Limitation Period" (claims within 3 years) (23-11-2025) · read on 01-11-2026
- G.O.Rt.No.124, 29.06.2026: The Code on Wages (Andhra Pradesh) Rules, 2026, Final NotificationLabour, Factories, Boilers and Insurance Medical Services (Lab.II) Department, Government of Andhra Pradesh (A.P. Government Orders Issue Register), Preamble (supersedes the Andhra Pradesh Payment of Wages Rules, 1937 and the Andhra Pradesh Minimum Wages Rules, 1960; read 3: Code in force from 21-11-2025, S.O.5322(E)); rules 1(3), 2(1)(c), 3(1)-(2), 4, 40 (Form II, filed manually or electronically; notice Form VIII(A); ex parte; dismissal), 41 (Form III; employer's deposit), 43 (wage slip, Form V); Forms II and III. Read through the relay: the site timed out directly (29-06-2026) · read on 01-11-2026
- G.O.Ms.No.7, 31.03.2026: Appointment of officers of the Labour Department as Registering Officers, Inspectors, Conciliation Officers, ... Inspector-cum-Facilitators and Compounding Officers under the four labour codes and state labour Acts, NotificationLabour, Factories, Boilers and Insurance Medical Services (Lab.II) Department, Government of Andhra Pradesh (A.P. Government Orders Issue Register), Annexure: Commissioner of Labour, Joint, Deputy and Assistant Commissioners of Labour (authority under section 45 of the Code on Wages; Deputy and Joint Commissioners and the Commissioner also appellate authority under section 49); Assistant Labour Officers (Inspector-cum-Facilitator, section 51); Assistant Commissioners (authority under section 50 of the A.P. Shops and Establishments Act, 1988); Notes 1, 3 and 5 (claims below ₹50,000 by the Assistant Commissioner, ₹50,000 to ₹2 lakh by the Deputy Commissioner, above ₹2 lakh by the Joint Commissioner; the next higher officer is the appellate authority). Read through the relay (31-03-2026) · read on 01-11-2026
- G.O.Ms.No.35, 26.09.2026: Notification of Authority under section 7(2) of the Code on Wages read with rule 4 of the Code on Wages (Andhra Pradesh) Rules, 2026 to revise the Cost of Living Allowance (VDA)Labour, Factories, Boilers and Insurance Medical Services (Lab.II) Department, Government of Andhra Pradesh (A.P. Government Orders Issue Register), Notification: the Commissioner of Labour revises the VDA before 1 April and before 1 October every year; read 2 (the Rules published in A.P. Gazette No.328, 29.06.2026). Read through the relay (26-09-2026) · read on 01-11-2026
- Labour Department, Andhra Pradesh: website (notices, New Labour Codes, grievance services, contacts)Labour Department, Government of Andhra Pradesh (O/o the Commissioner of Labour), Notices "VDA Gazette as on 01.10.2026" and "Contract Labour wages as on 01.10.2026" (both files returned a server error, HTTP 500, on 2026-11-01); "Services for Grievance": "New Grievance Registration", "Submitted Grievances", "View Grievance Status" (a login is needed; status by Grievance ID, Case No or mobile number); Grievance Registration form (worker, establishment and grievance details, amount claimed; uploads: "Signed Copy of Grievance" required, attendance register, appointment letter, salary slip, bank statement); "Contact Us", "Who is who" (Deputy Commissioners and district in-charge officers with phone numbers); office of the Commissioner of Labour, Papaiah Street, Sitaramapuram, Vijayawada 520002. A JavaScript application: text read from its script /static/js/main.e05e72ac.js, through the relay (the site timed out directly) · read on 01-11-2026
- About SAMADHAN PortalMinistry of Labour & Employment, Government of India (SAMADHAN portal, run by NIC), Banner: cases under the Labour Codes go to Samadhan 2.0; new registration and fresh cases discontinued on the old portal. Read through the relay · read on 01-11-2026
- SAMADHAN: FAQsMinistry of Labour & Employment, Government of India (SAMADHAN portal, run by NIC), Q3 (EPFO and ESIC matters not dealt with; their grievance links); Q5-Q6 (no charge when filed yourself or through UMANG; ₹30 at a Common Service Centre); mobile number cannot be changed; signup with mobile number and OTP. Read through the relay · read on 01-11-2026
- SAMADHAN: List of Conciliation OfficersMinistry of Labour & Employment, Government of India (SAMADHAN portal, run by NIC), Region Hyderabad: RLC(C), Visakhapatnam (0891-2563334; Akkayyapalem, Visakhapatnam 530016); ALC(C), Vijayawada (0866-2555101; C.G.O. Complex, Auto Nagar, Vijayawada 520007). Read through the relay · read on 01-11-2026
- PGRS: FAQ'sPublic Grievance Redressal System (PGRS), Government of Andhra Pradesh (Real Time Governance Society), Who can register and how (Aadhaar; secretariat, Collectorate on Monday, portal, app); Grievance No by SMS; re-opening twice (district level, then HoD); SLA 24 hours to 90 days; grievances not taken up (court judgments, personal and family disputes). Read through the relay · read on 01-11-2026
- Andhra Pradesh State Legal Services Authority: home pageAndhra Pradesh State Legal Services Authority, "About APSLSA" (free legal aid to the marginalised and weaker sections; District Legal Services Authorities and Mandal Legal Services Committees); menu "NALSA Helpline Number 15100" · read on 01-11-2026