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Pensioner's life certificate (Jeevan Pramaan)

When and how to give your yearly life certificate so your pension does not stop: by face scan on a phone, through the postman at home, or at the bank or treasury.

About this guidePending verification

Published on 12-11-2026. Not every fact has been checked against its official source yet: confirm at the office.

Where:At the officeAt the bankBy phone

For whom: Central government, EPFO (EPS-95) and Telangana government pensioners and family pensioners (living in Telangana or abroad), and family members helping them.

1Your situation

We show only what your answers need.

Where does the pensioner live now?
Whose pension do you get?
Is the pensioner 80 or older?
How would you like to give the life certificate?

Your answers stay on this phone.

2Documents you need

Tick the ones you have. They are kept in this browser.

  • If you don't have it: → Linking Aadhaar to your bank account (DBT seeding)
    Details

    The Aadhaar number must already be registered with the bank or post office account the pension comes into.

    Sources: 1, 5

  • Details

    Any mobile number in use. It need not be the number linked to the bank account.

    Sources: 1, 5

  • Details

    PPO number, pension account number, type of pension, sanctioning authority and disbursing agency. If you gave a digital certificate last year, these fill in by themselves.

    If you don't have it: Look in your PPO copy, your pension sanction order, or your bank passbook.

    Not confirmed: The official papers do not say where to find your PPO number; this is our pointer. If you cannot find it, ask your bank branch.

    Sources: 1, 5, 4

  • Details

    An Android phone on version 9 or later, with a camera of at least 13 megapixels and 500 MB free. It also works on an iPhone. The phone need not be yours: a family member's phone will do.

    Sources: 1, 2, 3

  • Details

    A phone with the Play Store: the Treasuries' sheet says the app is downloaded from there.

    Not confirmed: The Treasuries' sheet gives no other requirement for the phone (version, camera or storage), and does not mention the iPhone.

    Sources: 8

  • Details

    The Annexure-XIX form of the CPAO Scheme Booklet, 2026 (Annexure-XIII in the 2021 booklet). Not needed if you give it digitally.

    If you don't have it: Ask at the bank branch your pension comes through.

    Not confirmed: The official papers do not say the bank hands out the form; ask at the branch.

    Sources: 1, 11

  • Details

    Sources: 8

  • Details

    If you don't have it: Ask at the treasury office.

    Not confirmed: The form is shown in Annexures I and II of a 2005 circular memo of the combined Andhra Pradesh Finance Department (a copy is on the website of Telangana's State Audit Department); the Telangana Treasuries' "gist of orders" sheet (item 37) names it as the revised certificate. The papers we read do not say where to get the form. Ask at the treasury.

    Sources: 7, 9, 12

    3Your steps

    · Do them in order. Tick each one when it is done.

    If something goes wrong
    1. Do this now

      Give the life certificate between 1 and 30 November each year.

      It is valid until 30 November of the next year.

      Where
      You do this yourself

      Sources: 1, 2

    2. Do this now

      If you are 80 or older, you can give it from 1 October; give it by 30 November.

      It is valid until 30 November of the next year.

      Where
      You do this yourself

      Sources: 1, 2

    3. Do this now

      Telangana government pensioners give the life certificate (Annual Verification Certificate) between 1 November and 31 March of the next year.

      Where
      You do this yourself
      Not confirmed

      This window is the one for 2023-24 (01.11.2023 to 31.03.2024; Treasuries circular memo of 01-11-2023). We found no order on the Treasuries website for this year (2026-27). Ask your treasury office.

      Sources: 7

    4. Do this now

      Give the life certificate once 12 months have passed since the last one you gave (for a new pension, since the month it was sanctioned).

      If it is not given, the pension stops.

      Where
      You do this yourself
      Not confirmed

      For the digital certificate, the EPFO page names Common Service Centres, branches of pension-paying banks, post offices (through IPPB) and PF offices; it does not name the face scan on your own phone. A central government release of November 2025 says EPFO pensioners also use Jeevan Pramaan. If in doubt, ask your EPFO office.

      Sources: 13, 3

    5. Do this now

      If you live abroad: get the life certificate from an official of the Indian Embassy, High Commission or Consulate in your country, or from a notary public, or from an officer of an Indian authorised bank's branch there.

      Send it to the bank branch that pays your pension. It is due every November (October and November if you are 80 or older).

      Where
      The Indian Embassy, High Commission or Consulate in the country where you live
      Not confirmed

      These ways are from CPAO's scheme for central government civil pensioners paid through banks. Defence, railway, postal and telecom pensioners should confirm with their pension office or bank. The papers and fee an embassy asks for differ from country to country; see that mission's website.

      Sources: 11

    6. Do this now

      If you live abroad and your pension comes through a bank listed in the Second Schedule of the RBI Act, a life certificate signed by an officer of that bank is enough; you need not appear in person.

      Where
      At the bank

      Sources: 11

    7. Do this now

      Or it can be given through an agent you have authorised in India: if the agent gives the bank a life certificate signed by a magistrate, a notary, a banker or a diplomatic representative of India, you need not appear in person.

      Where
      You do this yourself

      Sources: 11

    8. Do this now

      If you cannot go to the embassy yourself, you can send the required papers by post, with a doctor's certificate saying you cannot come in person.

      Before issuing the certificate, the official checks you against the photo in your PPO or your passport.

      Where
      The Indian Embassy, High Commission or Consulate in the country where you live
      Not confirmed

      For the papers to send and any fee, see the mission's website or ask there.

      Sources: 11

    9. Do this now

      If you live abroad: tell the bank branch that holds your pension account that you have become a non-resident.

      The bank converts the account to a Non-Resident Ordinary (NRO) account; the pension is credited there, in India, in rupees only. If you wish, the bank can send it abroad.

      Where
      At the bank

      Sources: 11

    10. Do this now

      Telangana government pensioners living abroad give the Annual Verification Certificate (life certificate) through the Indian Consulate in the country where they live; the pension paying officer must accept it.

      Where
      The Indian Embassy, High Commission or Consulate in the country where you live
      Not confirmed

      This is from a 2005 circular memo of the combined Andhra Pradesh Finance Department; a copy is on the website of Telangana's State Audit Department. We found no newer Telangana order. Ask your treasury office first whether this rule still holds and where to send the certificate.

      Sources: 12

    11. Do this now

      The Treasuries' 2023 memo asks that minor pensioners and G.O.Ms.No.315 pensioners give the life certificate (Annual Verification Certificate) in person at the treasury office.

      It does not say what such a pensioner living abroad should do: ask your treasury office (in Hyderabad, the Pension Payment Office) before you send anything.

      Where
      District treasury, sub-treasury, or the Pension Payment Office, Hyderabad
      Not confirmed

      A 2005 circular memo of the combined Andhra Pradesh Finance Department (a copy is on the website of Telangana's State Audit Department) says pensioners living abroad give the certificate through the Indian Consulate and the pension paying officer accepts it. The 2023 memo does not say whether that still applies to these pensions.

      Sources: 7, 12

    12. Do this now

      On the phone, install UIDAI's "AadhaarFaceRD" app first, then the "Jeevan Pramaan" app, from the Play Store (the App Store on an iPhone).

      AadhaarFaceRD works in the background; you do not open it. The face scan needs your Aadhaar number registered with the bank or office that pays your pension. Without Aadhaar, give the certificate in person or on the signed form.

      Where
      Your smartphone
      Fee
      Free

      Sources: 1, 2, 11

    13. Do this now

      Open the Jeevan Pramaan app.

      The person using the phone (the operator) enters their Aadhaar number, mobile number and email, then the OTP that arrives, and scans their own face. This is done once; the pensioner can be the operator.

      Where
      Jeevan Pramaan app

      Sources: 1, 2

    14. Do this now

      On the "Pensioner Authentication" screen, enter the pensioner's Aadhaar number and mobile number and the OTP.

      Fill in the name as on Aadhaar and the pension details, give consent, and scan the pensioner's face. Use good light, face the camera straight, with only one person in the frame.

      Where
      Jeevan Pramaan app

      Sources: 1, 2

    15. Do this now

      Install the "T App Folio" (MeeSeva) app from the Play Store, and register under "New User" with your phone number, email and the OTP.

      Where
      T App Folio app
      Not confirmed

      The Treasuries' sheet calls it "MeeSeva App Folio" and the circular "T-APP Folio"; the sheet is undated, and the screens may have changed. The circular suggests the Jeevan Pramaan app (as for central pensioners) is also accepted, but does not say so plainly; ask at the treasury.

      Sources: 8, 7

    16. Do this now

      In the app, open "Pensioners Life Certificate" and choose "Directorate of Treasuries and Accounts".

      Tap "Registration" the first time, otherwise "Submit Life Certificate"; enter your PPO ID or account number and name, and tap "Proceed". Take a selfie and submit.

      Where
      T App Folio app

      Sources: 8

    17. Do this now

      Ask for the life certificate to be done at your home: call the IPPB call centre on 155299, or ask your postman or post office.

      You do not need an IPPB account. You can also have it done at the post office. This needs your Aadhaar number registered with the bank or office that pays your pension. Without Aadhaar, give the certificate in person.

      Where
      India Post Payments Bank (IPPB) call centre: 155299
      Not confirmed

      IPPB says this works only if your pension disbursing agency is live on the digital system. For Telangana government pensioners: we did not check that Telangana’s treasuries are; ask the postman or the treasury.

      Sources: 5, 6, 4, 3, 11, 7

    18. Do this now

      When the postman comes, give your Aadhaar number, mobile number, PPO number and account number, and confirm with your fingerprint or face.

      Pay ₹70 (including GST) once the certificate is made. There is no extra charge for coming to your home.

      Where
      Your home
      Fee
      ₹70 · Only when the certificate is made, including GST

      Sources: 5, 6, 4, 1

    19. Do this now

      If your pension comes through a public sector bank, you can also ask for the banks' "Doorstep Banking" service: call 9152220220.

      The bank takes a small charge; ask how much when you call.

      Where
      Public sector banks' Doorstep Banking
      Fee
      A small charge; ask how much when you call
      Not confirmed

      The number is from CPAO's 2026 booklet, which says the service is in the major cities and names a charge of not more than ₹60. UIDAI's older FAQ sheet (2023) gave 18001213721 and 18001037188, and ₹75.

      Sources: 1, 11

    20. Do this now

      Go to the bank branch (or post office) your pension comes through.

      They make a digital life certificate with your face or fingerprint. You may give the paper form (Annexure-XIX in the 2026 booklet; Annexure-XIII in older papers) instead; the bank must not refuse it.

      Where
      The bank branch or post office your pension comes through
      Not confirmed

      The instruction that any branch should make a digital certificate, even where you have no pension account, is from the November 2025 campaign guidelines. We did not find the 2026 campaign guidelines.

      Sources: 1, 2, 11

    21. Do this now

      Go to the bank branch that pays your pension, a post office or a PF (EPFO) office; they make a digital life certificate with your Aadhaar number.

      Or give the bank that pays your pension a paper life certificate attested by the bank manager or a gazetted officer.

      Where
      The bank branch that pays your pension, a post office or a PF office
      Not confirmed

      The EPFO page does not show the paper form or say where to get it; ask the bank branch.

      Sources: 13

    22. Do this now

      Or go to a nearby Common Service Centre (CSC) or Jeevan Pramaan centre.

      To find one, send an SMS "JPL <your PIN code>" to 7738299899.

      Where
      SMS: 7738299899
      Not confirmed

      We found no official charge for doing it at a CSC; ask before you start.

      Sources: 1

    23. Do this now

      Go to the district treasury or sub-treasury office your pension comes from (in Hyderabad, the Pension Payment Office) and give the life certificate (Annual Verification Certificate).

      Where
      District treasury, sub-treasury, or the Pension Payment Office, Hyderabad
      Not confirmed

      The circular we read does not list what to show at the treasury; phone and ask before you go.

      Sources: 7

    24. Do this now

      You must give the life certificate in person at the treasury office (in Hyderabad, the Pension Payment Office).

      Uploading through T App Folio is stopped for these pensions; even if you give it through MeeSeva or Jeevan Pramaan, the treasury will ask for it in person.

      Where
      District treasury, sub-treasury, or the Pension Payment Office, Hyderabad
      Not confirmed

      The circular says the treasury checks income, dependency and other conditions; it does not say which proofs it asks for. Ask the treasury first.

      Sources: 7

    25. Do this now

      Write down the "Pramaan ID" in the SMS you get when it is done.

      After a day, download the certificate with that ID from the Jeevan Pramaan website to see whether it was accepted. It can take a few days to reach the bank.

      Where
      Jeevan Pramaan website
      Open the official page
      Not confirmed

      When we checked on 30-10-2026, the security certificate of jeevanpramaan.gov.in had been revoked, so we did not open the site itself; these details are from UIDAI, PIB and IPPB papers. A paper form gets no Pramaan ID.

      Sources: 1, 4, 5, 2

    26. Do this now

      Write down the "Pramaan ID" in the SMS you get when the postman is done.

      After a day you can download the certificate with that ID from the Jeevan Pramaan website.

      Where
      Jeevan Pramaan website
      Open the official page
      Not confirmed

      When we checked on 30-10-2026, the security certificate of jeevanpramaan.gov.in had been revoked, so we did not open the site itself.

      Sources: 4, 5

    If something goes wrong

    If it is lateFor central government pensioners: if it is not given by 30 November, the pension stops from December.

    For central government pensioners: if it is not given by 30 November, the pension stops from December. You can give the life certificate any time after that: once it is recorded, the next payment comes with the arrears. If none was given for three years or more, the pension starts again only after the competent authority sanctions it through the CPAO; ask your bank branch.

    The bank branch your pension comes through

    Sources: 1

    AlsoWe found no order saying what happens if a Telangana government pensioner misses the window, or how the pension restarts.

    We found no order saying what happens if a Telangana government pensioner misses the window, or how the pension restarts. If your pension stops, take your life certificate to your treasury office and ask.

    Your district treasury, sub-treasury or Pension Payment Office

    Sources: 7, 9

    If it is rejectedIf the digital certificate is not made, it is usually because a detail was wrong.

    If the digital certificate is not made, it is usually because a detail was wrong. Try again with the right details; if it still fails, give it at your bank branch (Telangana government pensioners: at the treasury office). For app problems you can call UIDAI on 1947 or email help@uidai.gov.in.

    UIDAI helpline

    Sources: 1, 7

    AlsoIf the face scan fails: use good light and a plain background; hold your face still and straight, and blink; wear glasses only if your Aadhaar photo has them; unlock your Aadhaar or biometrics if they are locked.

    If the face scan fails: use good light and a plain background; hold your face still and straight, and blink; wear glasses only if your Aadhaar photo has them; unlock your Aadhaar or biometrics if they are locked. On the Jeevan Pramaan face scan, people who have remarried or been re-employed cannot give it this way; they give it the usual way to the office that pays their pension (a bank, post office or treasury).

    UIDAI helpline

    1947

    Sources: 1

    AlsoFor a central government pensioner who cannot leave bed: the face scan can be done at home on a phone.

    For a central government pensioner who cannot leave bed: the face scan can be done at home on a phone. Or send the bank branch a note with a doctor's certificate, so that the branch can send an officer to your home or hospital to record it. You can also send the form (Annexure-XIX; Annexure-XIII in older papers) signed by, for example, a gazetted officer, a Tahsildar, a police Sub-Inspector in charge of a station, a postmaster or the head of the gram panchayat.

    The bank branch your pension comes through

    Sources: 1, 11

    AlsoTelangana government pensioners living in villages who are over 75, or too ill to leave bed, can have the Annual Verification Certificate attested by the Executive Officer of the gram panchayat (G.O.Ms.No.205 of 2010).

    Telangana government pensioners living in villages who are over 75, or too ill to leave bed, can have the Annual Verification Certificate attested by the Executive Officer of the gram panchayat (G.O.Ms.No.205 of 2010).

    Your treasury office

    Sources: 9

    If you are asked for more moneyA digital life certificate through the postman costs only ₹70 (including GST); there is no charge for the home visit.

    A digital life certificate through the postman costs only ₹70 (including GST); there is no charge for the home visit. If asked for more, complain to the IPPB call centre on 155299.

    IPPB call centre · Open the official page

    Sources: 5, 6

    AlsoIf you are now a citizen of another country: a change of citizenship does not take away a central government pension, and you must give the yearly life certificate and the other certificates like everyone else.

    If you are now a citizen of another country: a change of citizenship does not take away a central government pension, and you must give the yearly life certificate and the other certificates like everyone else.

    The bank branch your pension comes through

    Sources: 11

    Find the office in your district →

    Related guides

    Report a mistake on this page
    The 13 official pages and papers this guide is written from
    1. FAQs on the Annual Life Certificate and Jeevan Pramaan (Digital Life Certificate) for pensionersUnique Identification Authority of India (UIDAI), Government of India, FAQs 1 and 5 (November; 80 and above from 1 October; valid till 30 November of the next year), 3 (Annexure-XIII form), 4 (ways, CSC SMS, ₹70 postman, ₹75 bank doorstep), 6-7 and 35 (late certificate, arrears, three years), 10, 14-16, 18-21, 28-29 (face authentication steps), 31-34. The file carries no date; its properties say it was made on 2 November 2023 · read on 30-10-2026
    2. O.M. dated 30.07.2025: Comprehensive Guidelines for the Nation-wide Digital Life Certificate Campaign 4.0, 1-30 November 2025 (copy on the CAG of India's website)Department of Pension & Pensioners' Welfare (DoPPW), Ministry of Personnel, Public Grievances & Pensions, Government of India, Para 1 (campaign every year, 1-30 November); para 5(a) (pensioners aged 80 and above may give it in October); Annex 1, role of banks (DLC at any branch, physical certificate not refused, Android/iOS phone) and of State Governments; Annex 2, SOP for face authentication, steps 1-11 (30-07-2025) · read on 30-10-2026
    3. Dr. Jitendra Singh, Hon'ble MOS to Launch Nationwide Digital Life Certificate Campaign 4.0 on November 5, 2025Press Information Bureau (Ministry of Personnel, Public Grievances & Pensions), Paras 2, 6-8: life certificate yearly for the pension to continue; IPPB doorstep DLC for all categories of pensioners; face authentication on Android and iOS; pensioners of State Governments and EPFO also use Jeevan Pramaan (04-11-2025) · read on 30-10-2026
    4. Good News for Pensioners: Biometric-based Digital Life Certificate can be generated at Door Step through PostmanPress Information Bureau (Department of Posts, PIB Ahmedabad), Paras 1 and 3: post office or postman, ₹70, Central and State Government pensioners, details to give, SMS, certificate online after one day (12-11-2025) · read on 30-10-2026
    5. Digital Life Certificate for PensionerIndia Post Payments Bank (Department of Posts), About DLC Services; Important Points 1-2 · read on 30-10-2026
    6. Doorstep BankingIndia Post Payments Bank (Department of Posts), Services offered (Digital Life Certificate Generation "Jeevan Pramaan"); Doorstep Request Submission Process; Doorstep Banking Service Charges · read on 30-10-2026
    7. Cir.Memo No.H4/3333/2023, dt. 01-11-2023: Pensions - authorisation of Annual Verification Certificates submitted and 100% verification of PPOsDirector of Treasuries and Accounts, Government of Telangana, Para 2 (online upload 01.11.2023 to 31.03.2024; checks on physical submission at the Treasury and PPO unit); para I (minor pensioners and G.O.Ms.No.315 pensioners: upload through T-APP Folio suspended, physical submission; MeeSeva and Jeevan Pramaan uploads referred back); para II. Linked from the Treasuries home page as 'Pensions-Authorisation of AVC-Life Certificates' (01-11-2023) · read on 30-10-2026
    8. Pensioners Life Certificate Procedure through MeeSeva AppDirectorate of Treasuries and Accounts, Government of Telangana, Steps 1-8. Linked from the Treasuries home page (the link there is http://) · read on 30-10-2026
    9. Gist of Govt. Orders on Pensions DisbursementDirectorate of Treasuries and Accounts, Government of Telangana, Item 6 (rural pensioners aged 75 and above or ill: Annual Verification Certificate attested by the Executive Officer of the Gram Panchayat, G.O.Ms.No.205 Fin. (PSC), 4-6-2010); item 35; item 37 (the revised Annual Verification Certificate, Annexures I and II, issued by Circular Memo No. 10393-A/79/PSC/2005 of 19-10-2005). The endorsement is dated ..-09-2023 (30-09-2023) · read on 30-10-2026
    10. G.O.Ms.No.17, PR&RD (RD.I) Dept., 05-11-2014: Aasara pensions, guidelines and eligibilityPanchayat Raj and Rural Development (RD.I) Department, Government of Telangana, Para VII (all pension payments only through biometric authentication with Aadhaar, fingerprint or iris) and IX-X (disbursal). Opened from the portal's GOs menu, 'GO-MS No 17 Aasara Pensions' (05-11-2014) · read on 30-10-2026
    11. Scheme for Payment of Pensions to Central Government Civil Pensioners through Authorised Banks (Sixth Edition, 2026)Central Pension Accounting Office (CPAO), Office of the Controller General of Accounts, Department of Expenditure, Ministry of Finance, Government of India, Paras 17.1 (certificates are given to the bank), 17.2(A)(iii) (any branch of the paying bank), 17.2(C)(i)–(ii) (in person at the bank, or the form signed by a designated official, with the list), 17.3(i)–(iii) (pensioners living abroad: embassy, high commission or consulate official, notary public or an Indian authorised bank's officer in that country; an officer of a Second Schedule bank that pays the pension; a certificate signed by a magistrate, notary, banker or diplomatic representative of India, produced by an authorised agent; November, or October and November at 80 and above), 18.1–18.2 (NRI pensioners: non-resident ordinary account; certificate from the embassy or consulate; documents by post with a doctor's certificate), 18.8 and its note (a change of citizenship does not affect the pension; foreign national pensioners give the same certificates), 18.9 (pension paid in India, in rupees); 17.2(B) (banks' chargeable door-step service, on a nominal charge not exceeding Rs. 60), 17.2(C)(vi) (Doorstep Banking in the major cities; toll-free number 9152220220) · read on 30-10-2026
    12. Circular Memo No. 10393-A/79/PSC/2005, dated 19-10-2005: Pensions – disbursement of pension through banks – obtaining life certificate and other certificates from the pensioners – certain instructionsFinance (PSC) Department, Government of Andhra Pradesh (the combined state, before 2014); copy in the GOs Bank of the State Audit Department, Government of Telangana, Instructions I(a) (the life certificate is called the "Pensioners' Annual Verification Certificate") and IV (pensioners who live abroad produce it through the Indian Consulate, and the Pension Payment Officer or Pension Disbursing Officer accepts it); I(b)-(c) and Annexures I and II (the form of the certificate, for service pensioners and for family pensioners) (19-10-2005) · read on 30-10-2026
    13. EPFO FAQsEmployees' Provident Fund Organisation (EPFO), Answer to "When and to whom the pensioner is to give a life and non-remarriage certificate?": pensioners under the Employees' Pension Scheme, 1995 give it "after 12 months from the month in which the pension was sanctioned or date of submission of last Life certificate", attested by the bank manager or a gazetted officer; the paper certificate goes to the bank that pays the pension; the pension stops if it is not given; the digital certificate with Aadhaar at Common Service Centres, branches of pension disbursing banks, post offices through IPPB and PF offices · read on 31-10-2026